I accidentally deleted something from my Moodle class. How do I retrieve it?

If you accidentally delete a module from your Moodle class, such as a File or Assignment, you can use the Recycle bin to retrieve that item and restore it to your course site.  The Recycle bin can be accessed by clicking on the Gear menu and selecting Recycle bin. 

Items deleted from the course will remain in the Recycle bin for 7 days.  After 7 days the items will be removed completely and can no longer be retrieved.

On the Recycle bin screen, any items deleted from the course in the past 7 days will be listed.  Please note that there may be a delay of several minutes between when an item is deleted and when it appears in the Recycle bin. To restore an item to the course, click on the arrow icon to the right of that item. 

After restoring an item, the item will no longer display in the Recycle bin and a message will appear indicating that the item has been restored to the course. On the course page, the item will appear at the bottom of the section that it was deleted from.  If this is not where the item was previously located, you can drag it back to its original location. 

My students can't see their quiz grades. What should I do?

Quizzes have some additional visibility controls not found within other modules.  Usually an issue with these settings is what prevents students from seeing their quiz grades. To access the specific visibility settings for a quiz, turn editing on and to the right of the quiz select Edit and then Edit settings from the dropdown menu.  Scroll down to Review Options.  This section allows you to control what students see and when:

Points, refers to students scores.  If you uncheck this option for a particular time period, students will not be able to see their score at that time.  For example, if Points is unchecked in the second column then students will not be able to see their score immediately upon completion of the quiz.  If Points is checked in the third column, students are able to go back to the quiz after they have exited the quiz and view their score as long as the closing time for the quiz has not been reached.  

If you have set a close time for the quiz, the last column will be any time after that time has passed.  If you don't have a close time then this column is disabled. 

How can I grant extended testing time to students with accommodations?

If you are using Moodle to provide online tests to students, it is still possible to provide extended time or have students take a course at an alternative time.  As with normal quizzes and tests, students should be granted extended time as indicated on that student's form provided by the SRC.  Extended time can be granted to students on any Moodle quiz, regardless of whether lockdown or video proctoring controls have been applied to the quiz. 

To grant extended time for a Moodle Quiz, follow these instructions:

1. Enter the Moodle course site
2. Click on the quiz you want to add an override for
3. Click the gear menu in the upper-right corner and select User overrides
4. Click Add user override
5. In the Override user field, select the student’s name from the list of course participants
6. Under Time limit, enter the appropriate amount of time required
7. Click Save

User overrides can also be used to modify the following for individual students:

• The window of time in which the student can take the quiz
• The number of attempts a student is allowed to take a quiz

Some quizzes are facilitated using the Moodle Assignment module.  To allow extended time for a test that is facilitated through the Assignment module, follow these instructions:

1. Enter the Moodle course site
2. Click on the assignment you want to add an override for
3. Click the gear menu in the upper-right corner and select User overrides
4. Click Add user override
5. In the Override user field, select the student’s name from the list of course participants
6. For Due date, modify the due date to allow for the appropriate amount of time
7. Click Save

How can I shuffle the order of my quiz questions?

 If you want to shuffle all the questions in your quiz, so that each students gets the same questions but in a different order:

• From your main course page, click the name of the quiz.  When you're on the landing page for the quiz, click the gear menu and choose Edit quiz
  
  
  
  
  
• On the Edit quiz screen, just check the Shuffle box
  
  
  

You can also divide your quiz into sections.  Shuffling questions is done on a per-section basis.  For example, you can choose to have a section of warmup questions whose order are shuffled, followed by a section of advanced questions that are shuffled.  Doing so prevents advanced questions from appearing too early in the quiz.  Alternatively, you can have sections of questions that are shuffled and other sections that aren't shuffled:

• At the beginning of any page, click the Add menu and choose a new section heading
  
  
  
  
  
• This will add a Shuffle box at the top of the new section that you can click to shuffle the questions in that section.  If you want to give your section a title, click the pencil icon (seen next to "New heading" below), enter your title, and hit the Enter key when finished.
  
  
  
  
  

How do I make Respondus Lockdown Browser and/or Monitor available for a course?

Lockdown Browser is activated for a course by adding the Respondus Lockdown Browser block to your Moodle course. In your Moodle course, turn editing on and in the lower left corner (all the way down) click Add a block and select Respondus Lockdown Browser. The block will appear in the upper right corner of your course.  As the instructor, you don't need to anything on your computer to facilitate the use of Lockdown Browser.

In the Respondus LockDown Browser block click on Dashboard.  Any Moodle quizzes you have will be listed and will work with Lockdown Browser. They do not have to have been created with the Respondus 4.0 software.  Click on the arrow to the left of the quiz you want to add Lockdown to and select Settings to apply Lockdown Browser or Lockdown Browser and Respondus Monitor to a test. 

How can students ask questions during a quiz using Lockdown Browser?

If you want students to be able to ask questions in Lockdown mode, you can use the Moodle chat feature. 

The steps in purple allow you to set up individual chats so that students can't see each other's questions. If you don't mind the students seeing each other's questions and your answers, you can skip these steps.

• Go to Participants
• Click on the gear icon and select Groups
• Click Auto-create groups
• For Auto create based on select Members per group
• For Group/member count enter 1
• Scroll down and click Submit

The create the chat do this:

• Click Add an activity or resource and select Chat
• Give the chat a name.  The rest of the settings can remain as the defaults except for Common module settings
• Under Common module settings, change Group mode to Separate groups 
• Scroll down and click Save and display 
• Right click/CTRL click Click here to enter the chat now and select Copy Link Address

To connect the quiz to the chat do this:

• In the quiz, paste the previously copied link.  It can be within a "description" item in the quiz (this is one of the question type options) or within the body of a question
• With the link URL selected, click the link button:
  
  
  
  
  
• When the Create link window comes up, paste the URL (again) in the Enter a URL box if it isn't already listed there. Select checkbox for Open in new window

Your chat and quiz are now ready to use.

If you already have groups in your course and you're following the instructions above to create individual chats:

• Create a grouping
• Add the one-student groups you created above to the grouping
• When you set up the chat, under Common module settings, change Group mode to Separate groups as above but also set Grouping to the name of the grouping containing your one-student groups.

How can I check to see if a student has logged into Moodle or viewed a particular resource that I have posted?

There are a variety of ways that you can check student activity in Moodle to get a better sense of student engagement with the posted content. 

Last access to course

If you are interested in finding out when students last accessed the course's Moodle site, you can see this information on the Participants page.  

Using the left navigation menu, select Participants

To the right of each student's name, under Last access to course it will indicate how long it has been since the student last viewed the course (e.g. 3 days 5 hours)

Activity Logs

Activity logs will provide you with timestamped records of when students accessed specific items within the Moodle course. 

1. From the main course page, click the gear icon and select More 
2. Select Reports>Logs.  From here, the logs can be narrowed down by student, activity, and/or date. 

Activity Completion Report

This report will tell you who has completed each item based on its completion settings (set on the Edit settings page for that item)

1. From the main course page, click the gear icon and select More 
2. Select Reports>Activity Completion

I am trying to upload a large file to Moodle and it won't let me! What should I do?

Large files, such as video files, cannot be uploaded to Moodle directly.  Instead, they should be stored in Google Drive and then added to Moodle as a URL link or embedded within a Moodle Page.

Directions for uploading files to Google and linking to these files in your Moodle course can be found in these tutorials:

Uploading and Sharing a Video in Google Drive (can be adapted for other file types)

Embedding Videos and Other Content into Moodle

How can I allow a student to take a quiz at a different time than it is scheduled?

To add an override, follow these instructions:

1. Enter the Moodle course site
2. Click on the quiz you want to add an override for
3. Click the gear menu in the upper-right corner and select User overrides
4. Click Add user override
5. In the Override user field, click on the arrow and select the student’s name from the list of course participants
6. Beside Open the quiz select the desired alternate start time for the quiz
7. Beside Close the quiz select the desired alternate end time for the quiz

User overrides can also be used to modify the following for individual students:

• The length of time that students have to complete the quiz
• The number of attempts a student is allowed to take a quiz